1. GENERAL PROVISIONS
1.1. This Privacy Policy (hereinafter referred to as the “Policy”) establishes the procedure for obtaining, storing, processing, using, and disclosing information, including the personal data of users of the saven.ua website (hereinafter referred to as “saven.ua”). Information regarding personal data is obtained by “SAVEN” LLC, which owns the saven.ua website, from users of this website.

1.2. saven.ua respects the confidentiality of any individual visiting its website. Accordingly, saven.ua has developed this Policy to inform users about the collection, storage, and processing of personal data and information provided during the use of this website.

1.3. By using any part of the website, the User automatically agrees to the terms of this Privacy Policy. If the User does not agree with the terms of this Privacy Policy or has not reached the legal age required to enter into such agreements, the User is not authorized to use the website, any information posted on it, or any services provided through it and must leave the website.

1.4. saven.ua is not responsible for the collection, storage, processing, usage, or disclosure of personal data by third-party entities or organizations not owned or controlled by saven.ua, nor by individuals who are not employees of saven.ua, even if the User accessed these websites, products, or services through saven.ua.

1.5. The User acknowledges that in cases of careless handling of the User’s personal data and authentication details, third parties may gain unauthorized access to the User’s account and personal or other data. saven.ua is not responsible for damages caused by such access.

2. PERSONAL DATA COLLECTED THROUGH THE WEBSITE
2.1. saven.ua collects personal data exclusively for processing and use, and only if the User voluntarily consents to its usage.

2.2. Personal data includes information that identifies the User and/or can be used to contact them, such as the User’s first name, last name, middle name, location address, and email address. This information may be stored in saven.ua’s contact or administrative databases due to past or ongoing interactions with the User or because saven.ua believes the User might be interested in receiving information about its activities and services.

2.3. Additional information automatically collected during the User’s visit may include:

Referring websites from which the User accessed saven.ua;
The User’s IP address;
Websites visited simultaneously with saven.ua;
Technical information about the User’s browser and computer;
Data on errors initiated by the User;
Browser software version information;
Operating system details;
Search parameters leading the User to the website.
2.4. saven.ua may store cookies on the User’s device to enhance the website’s functionality. These files store information about the User’s device, browser type, and website activity.

3. PURPOSES OF USING PERSONAL DATA
3.1. User information, including personal data, is used to facilitate civil relations, tax compliance, accounting, and contract fulfillment related to product or service delivery.

3.2. Personal data is used to protect the interests of both the User and saven.ua and to provide services, including personalized or general information and service quality improvement.

3.3. saven.ua typically uses collected data to:

Provide requested information or services;
Enhance security and prevent fraud;
Improve customer service;
Personalize website use;
Offer tailored advertising;
Share special offers and updates, subject to User consent;
Conduct surveys and solicit feedback;
Understand User needs;
Refine website content and functionality;
Improve products and marketing efforts.

4. CONDITIONS FOR DATA SHARING
4.1. User personal data may be disclosed to third parties only under the following circumstances:

With the User’s consent;
For order or request fulfillment;
Upon legitimate requests from government authorities;
If the User violates the website’s policies or agreements.

5. MINORS’ PERSONAL DATA
5.1. saven.ua does not intend to collect information from visitors under the age of 14. If such data is detected, it will be deleted upon request by the child’s parents or legal representatives.

6. DATA MODIFICATION/DELETION PROCEDURE
6.1. Users may withdraw consent for personal data usage or block cookie acceptance at any time. Users can also unsubscribe from promotional emails or request the cessation of third-party data sharing.

6.2. Disabling certain website features may result from data changes or deletion.

7. CONTACT INFORMATION
7.1. For inquiries or complaints, Users can contact “SAVEN” LLC at:
01021, Kyiv, Pechersk District, M. Hrushevskoho St., 28/2, office 43.

8. DATA PROTECTION MEASURES
8.1. saven.ua employs reasonable precautions, including administrative, physical, and technological measures, to safeguard Users’ data.

9. POLICY UPDATES
9.1. saven.ua may amend this Policy. Updated versions will be available on the “Privacy Policy” page.

9.2. The website disclaims liability for damages resulting from misunderstanding or non-compliance with the Policy terms.

10. FINAL PROVISIONS
10.1. If any Policy provision is deemed unlawful or invalid, it does not affect the validity of other provisions.

10.2. This Policy applies as long as saven.ua retains User information.

10.3. Ukrainian law governs relations between saven.ua and Users. Disputes are resolved in Ukrainian courts.